Shipping policy
Delivery Area
Coach Philou products are currently delivered within mainland France.
Additional destinations may be added in the future.
Order Processing
Orders are prepared and shipped as quickly as possible once payment has been confirmed.
A shipping confirmation email will be sent once your order has been dispatched.
Delivery Times
Estimated delivery times are provided during the checkout process for information purposes only.
Coach Philou cannot be held responsible for delays attributable to the carrier or to any circumstance beyond its reasonable control.
Shipping Costs
Shipping costs are displayed to the customer before the order is finally confirmed.
Order Receipt
Customers are encouraged to inspect their parcel upon delivery.
Any issue or irregularity should be reported as soon as possible to: